Can I buy a China Telecom gift card as a gift?

Buying China Telecom Gift Cards as a Gift

Absolutely! A China Telecom gift card makes a fantastic gift for any occasion, ensuring your loved ones stay connected.

After your purchase, simply retrieve the gift card code from your order page on our website. You can then securely share the code and any associated PIN with the recipient. For an extra personal touch, consider printing the details of the China Telecom digital card to include in a physical greeting card.

How do I redeem my China Telecom gift card?

How to Redeem Your China Telecom Gift Card

Redeeming your China Telecom gift card for mobile top-up is straightforward. Follow these steps:

1. Visit the official China Telecom or CTExcel online top-up portal.
2. Enter the China Telecom mobile number you wish to recharge.
3. Retrieve your unique China Telecom digital code from your CoinsBee order and enter it when prompted during the top-up process.
4. Confirm the amount and complete the top-up process. Your mobile balance will be updated instantly.
5. Alternatively, you may be able to dial a specific service number (e.g., 10000 in mainland China) directly from your China Telecom phone and follow the voice prompts to redeem your top-up.

What should I do if my China Telecom gift card is not working?

China Telecom Gift Card Not Working?

If you're experiencing issues with your China Telecom gift card code, here are some troubleshooting steps:

• First, double-check that you have entered the gift card code correctly, paying close attention to any characters or numbers.
• If a balance checker is available on the official brand website, try verifying the card's balance.
• Ensure you are attempting to redeem this gift card in the correct country or region, as geographical restrictions may apply.
• If problems persist after these checks, please contact China Telecom customer support directly, providing them with your gift card details for further assistance.
• You can also contact CoinsBee support for help related to your crypto gift card order and purchase.

Can I use my China Telecom gift card for online purchases?

Using China Telecom Gift Cards for Online Purchases

Yes, a China Telecom gift card or digital code is specifically designed to top up prepaid mobile services. This includes services such as data, calls, and SMS, which can be managed and replenished through China Telecom's official online platforms or via phone services.

Can I return or exchange my China Telecom gift card?

China Telecom Gift Card Returns and Exchanges

In line with our terms and conditions, sales of all crypto gift cards, including the China Telecom gift card, are considered final. This means that purchased gift cards cannot be returned or exchanged. We kindly ask you to ensure you have selected the correct product and value before completing your purchase.

Does my China Telecom gift card expire?

China Telecom Gift Card Expiration Policy

While the mobile top-up value itself typically doesn't have a separate expiration date once applied, the validity of your China Telecom mobile account and SIM card is crucial. For example, if a SIM card is not activated within a certain timeframe, it may expire (e.g., 90 days for some CTExcel SIMs).

To understand the specific validity period and usage requirements for your mobile plan, please refer to China Telecom's official service terms and conditions.

What if my China Telecom gift card is lost or stolen?

Lost or Stolen China Telecom Gift Cards

It is important to treat your China Telecom gift card code with the same care you would cash. CoinsBee cannot be held responsible for lost or stolen gift card codes, as they cannot be replaced once issued. Please keep your code secure.