Can I buy an O2 gift card as a gift for someone else?

Gifting an O2 Gift Card

Absolutely! An O2 gift card makes a fantastic gift for any occasion.

After purchase, retrieve the gift card code from your order page on our website.

You can then securely share the code and PIN with the recipient.

For a personal touch, you can print the details of the O2 digital card to include in a physical card.

How do I redeem my O2 top-up voucher?

Redeeming Your O2 Top-Up Voucher

1. Locate the 16-digit top-up voucher code from your CoinsBee order.
2. From your O2 mobile, dial 4444 free of charge.
3. Alternatively, from a landline, dial 0345 606 2277.
4. Follow the spoken instructions and enter your O2 top-up voucher code when prompted.
5. Your O2 Pay As You Go credit will be instantly applied to your account.

What should I do if my O2 gift card is not working?

Troubleshooting O2 Gift Card Issues

Having trouble with your O2 gift card code? First, double-check that you have entered it correctly.

Verify the card's balance on the official brand website, if a checker is available.

Ensure you are redeeming this gift card in the correct country, as restrictions may apply.

If problems persist, please contact O2 customer support directly with your gift card details.

You can also contact CoinsBee support for assistance with your crypto gift card order.

Can O2 top-up vouchers be used for online purchases?

O2 Vouchers for Online Purchases

O2 top-up vouchers are specifically designed to add credit to O2 Pay As You Go mobile accounts, enabling usage for calls, texts, and mobile data services. They are not intended or accepted as a general payment method for online purchases outside of O2's telecommunications services.

Can I return or exchange my O2 gift card?

Return and Exchange Policy

In line with our terms, sales of all crypto gift cards, including the O2 gift card, are final and cannot be returned or exchanged. Please ensure you have selected the correct product.

Do O2 top-up vouchers expire?

O2 Top-Up Voucher Expiration

An O2 top-up voucher typically expires after twelve months if it has not been activated or redeemed. Once the voucher credit is successfully applied to your O2 Pay As You Go account, the call credit itself does not expire, provided your O2 SIM card remains active. To maintain SIM card activity, you generally need to make at least one chargeable activity (such as a call, text, or data usage) every six months.

What happens if I lose my O2 gift card code?

Lost O2 Gift Card Codes

Treat your O2 gift card code like cash. CoinsBee is not responsible for lost or stolen codes.