Can I purchase Viva Cash as a gift for someone else?

Gifting Viva Cash

Yes, Viva Cash makes an excellent gift for anyone planning to travel with Viva Aerobus! To purchase Viva Cash as a gift, simply select the desired amount on CoinsBee.com, complete your purchase with cryptocurrency, and you will receive the Viva Cash code via email. You can then forward this code directly to your recipient. Make sure to also share any redemption instructions so they can easily use their gift for their next flight or service with Viva Aerobus.

How do I redeem my Viva Cash gift card?

Redeeming Your Viva Cash

Redeeming your Viva Cash for flights and services with Viva Aerobus is a straightforward process. Here’s how you can do it:

1. Visit the Viva Aerobus Website or App: Go to www.vivaaerobus.com or open the Viva Aerobus mobile application.
2. Select Your Flight: Choose your desired flight, dates, and passengers as you normally would.
3. Proceed to Payment: Once you reach the payment section during the booking process, look for the 'Viva Cash' or 'Gift Card' payment option.
4. Enter Your Code: Input your unique Viva Cash code into the designated field. The value of your Viva Cash will be applied to your total.
5. Complete Booking: If there's any remaining balance, you can pay it using another accepted payment method. Confirm your booking to finalize your flight purchase.

Your Viva Cash is ready to make your travel dreams a reality!

What should I do if my Viva Cash gift card isn't working?

Troubleshooting Viva Cash Issues

If you're experiencing issues with your Viva Cash not working, please consider the following steps:

• Check the Code: Ensure you have entered the Viva Cash code precisely as provided, without any typos or extra spaces.
• Verify Balance: Confirm that there is sufficient balance on your Viva Cash to cover your purchase or part of it.
• Review Terms: Check the specific terms and conditions of your Viva Cash, as some may have restrictions on use (e.g., specific services or dates).
• Contact Viva Aerobus Support: If the problem persists, it's best to contact Viva Aerobus customer service directly with your Viva Cash code and purchase details for assistance.

Our CoinsBee.com support team can also assist with any issues related to the delivery or validity of the code you received from us.

Can I use Viva Cash for online purchases?

Viva Cash for Online Bookings

Yes, Viva Cash is primarily designed for online use! You can easily redeem your Viva Cash when booking flights and purchasing ancillary services directly through the official Viva Aerobus website (www.vivaaerobus.com) or their dedicated mobile application. It functions as a digital payment method, providing a seamless experience for your online travel arrangements.

Can I return or exchange my Viva Cash gift card?

Viva Cash Return Policy

Generally, gift cards, including Viva Cash, are non-refundable and cannot be exchanged for cash once purchased. This policy helps maintain the security and integrity of gift card transactions. We strongly recommend ensuring the recipient wants a Viva Cash gift card before completing your purchase.

If you encounter any issues with the validity of the code received from CoinsBee.com, please contact our customer support for assistance.

Does Viva Cash expire?

Viva Cash Expiration Policy

The expiration policy for Viva Cash can vary, and it is crucial to check the specific terms and conditions associated with your particular Viva Cash code. While some Viva Cash may have an indefinite validity period, others might come with an expiration date. This information is typically provided at the time of purchase or can be found on the Viva Aerobus website under their Viva Cash terms.

Always review the details to ensure you use your Viva Cash before any potential expiration to avoid losing your balance.

What should I do if I lose my Viva Cash gift card code?

Lost Viva Cash Code

It is very important to treat your Viva Cash code like cash. If you lose your Viva Cash code, and it falls into the wrong hands, it could be used by someone else. Unfortunately, lost or stolen Viva Cash codes are generally not replaceable, as the unique code is the key to its value.

However, if you purchased it through CoinsBee.com, you can check your email for the original delivery of the code. If you have any proof of purchase or transaction details, contacting Viva Aerobus customer service directly might offer a slim chance of recovery, though this is not guaranteed.