Can I purchase a JET gift card as a gift for someone else?

Gifting a JET Gift Card

Absolutely! A JET gift card makes a fantastic gift for any occasion, offering the recipient the freedom to choose from Jet's wide range of fashion, cellular, and home essentials.

After purchasing the gift card, you can retrieve the unique gift card code and PIN from your order page on our website. You can then securely share these details directly with the recipient. For a more personal touch, you can even print the details of the JET digital card to include in a physical greeting card.

How do I redeem my JET gift card in-store?

How to Redeem Your JET Gift Card In-Store

Redeeming your JET gift card is simple and can be done at any physical JET store across South Africa. Follow these easy steps:

1. Shop for your favorite fashion, cellular products, or home essentials at any physical JET store in South Africa.
2. At the point of sale, present your JET gift card number and PIN (if applicable) to the cashier.
3. The value of your gift card will be deducted from your purchase total.
4. Any remaining balance on your JET gift card is ready to use for future in-store purchases!

My JET gift card isn't working, what should I do?

Troubleshooting Your JET Gift Card

If you're experiencing issues with your JET gift card code, please follow these troubleshooting steps:

First, double-check that you have entered the gift card number and PIN (if applicable) correctly. Even a small typo can prevent it from working.

Next, verify the card's balance. You might be able to do this on the official TFG brand website or by contacting TFG customer service directly if a balance checker is available.

Ensure you are attempting to redeem the gift card in the correct country, South Africa, as JET gift cards may have geographical restrictions.

If problems persist after these checks, we recommend contacting Jet (TFG) customer support directly with your gift card details for further assistance. Alternatively, you can always reach out to CoinsBee support for help with your crypto gift card order.

Can I use my JET gift card for online purchases?

Using Your JET Gift Card for Online Purchases

Currently, JET gift cards (eGift Cards) are designed exclusively for in-store shopping. They can only be redeemed for purchases made at any physical Jet store located within South Africa. Please note that JET gift cards cannot be used for online purchases directly on Bash.com or any other TFG online platforms.

Can I return or exchange my JET gift card?

Returns and Exchanges for JET Gift Cards

In accordance with our terms and conditions, all sales of crypto gift cards, including the JET gift card, are considered final. This means that once purchased, JET eGift Cards cannot be returned or exchanged for cash or other products. We kindly ask you to ensure you have selected the correct product and value before completing your purchase, as eGift Cards are non-refundable and non-returnable.

Does my JET gift card expire?

JET Gift Card Expiration Policy

Good news! Your JET gift card (eGift Card) comes with a generous validity period. JET gift cards issued by TFG expire 3 years (36 months) after the date they were initially loaded, giving you ample time to enjoy your purchases across Jet stores.

What happens if I lose my JET gift card?

Lost or Stolen JET Gift Cards

It is important to treat your JET gift card code with the same care you would treat cash. CoinsBee cannot be held responsible for lost or stolen gift card codes. If your TFG eGift Card is lost or stolen, we advise you to report it immediately at your closest TFG store or contact their official Contact Centre as soon as possible. Please note that a replacement for a lost or stolen gift card will only be considered if the value on the card has not yet been redeemed.