Can I purchase a Myer Gift Card as a gift?

Purchasing a Myer Gift Card as a Gift

Yes, Myer Gift Cards make the perfect gift. You can purchase them with values between $5.00 and $500.00, making them suitable for any budget and occasion. They are redeemable across all Myer stores nationally and online, allowing the recipient to choose exactly what they want from Myer's extensive product range.

How do I redeem my Myer Gift Card?

How to Redeem Your Myer Gift Card

Redeeming your Myer Gift Card is simple, whether you're shopping in-store or online at myer.com.au.

In-Store Redemption:

1. Present your Myer Gift Card to the cashier at the time of purchase.
2. The value will be deducted from your total. If your purchase exceeds the card's value, you can pay the difference using another accepted payment method.

Online Redemption:

1. Visit myer.com.au and proceed to checkout with your desired items.
2. During the payment stage, select the option to pay with a gift card.
3. Enter your Gift Card number and PIN (if applicable) when prompted.
4. The value will be applied to your order. Any remaining balance can be paid with another accepted payment method.

What should I do if my Myer Gift Card is not working?

Troubleshooting Myer Gift Card Issues

If you encounter issues using your Myer Gift Card, please consider the following steps:

1. Check the Balance: Ensure there is sufficient balance on your card. You can check your balance in-store at any Myer service desk, by calling 13MYER (13 69 37), or by visiting retail.myergiftcards.com.au.
2. Review Expiration: Verify that your card has not expired. Cards purchased from March 31, 2018, expire three years from the issue date; older cards expire in two years.
3. Correct Details: For online use, ensure you've entered the Gift Card number and PIN correctly without any typos.
4. Contact Support: If problems persist after checking these points, please contact Myer customer service for further assistance.

Can I use my Myer Gift Card for online purchases?

Using Your Myer Gift Card for Online Purchases

Yes, you can absolutely use your Myer Gift Card for purchases made online at myer.com.au. When you reach the payment stage during checkout, simply select the gift card payment option and enter your card details, including the Gift Card number and PIN, when prompted.

Can I return or exchange a Myer Gift Card, or items purchased with one?

Returns and Exchanges Policy for Myer Gift Cards

Myer Gift Cards cannot be exchanged for cash or refunded, except where required by law. If you return goods that were purchased using a Myer Gift Card, the refund will be processed in accordance with Myer's standard returns policy. Generally, a Myer returns card or another gift card will be issued for the equivalent value, rather than a cash refund or reinstatement to the original gift card, as per Myer's terms.

Do Myer Gift Cards expire?

Myer Gift Card Expiration Policy

Yes, Myer Gift Cards do have an expiration date. The expiration policy depends on the original purchase date of the card:

• For Gift Cards purchased from March 31, 2018, onwards: These cards expire three years from the issue date.
• For Gift Cards purchased prior to March 31, 2018: These cards expire two years from the issue date.

It is important to always check your specific card's issue date to determine its exact validity period.

What happens if my Myer Gift Card is lost or stolen?

Lost or Stolen Myer Gift Cards

Myer Gift Cards should be treated with the same care as cash. Unfortunately, Myer is not responsible for lost or stolen gift cards, and they will not be replaced or refunded. Please ensure you keep your gift card in a safe and secure place to prevent loss or theft.