Can I purchase a Superdry eGift card as a gift for someone else?

Buying a Superdry eGift as a Gift

Yes, Superdry eGift cards make excellent gifts. When purchasing an eGift, you can typically provide the recipient's email address for direct delivery. While personalization options might vary, the recipient will receive the eGift details via email, ready for their next Superdry purchase online.

How do I redeem my Superdry eGift card online?

How to Redeem Your Superdry eGift Card

Superdry eGift cards are exclusively redeemable online at Superdry.com. To use your eGift card:

1. Visit the official Superdry website at Superdry.com.
2. Browse and add your desired items to your shopping basket.
3. Proceed to the checkout page.
4. Look for the option to apply a gift card or eGift code.
5. Enter your unique Superdry eGift card code in the designated field.
6. Click 'Apply' to see the discount reflected in your order total.
7. You may use a maximum of two eGifts per online basket transaction.
8. Complete your purchase using any remaining balance with another accepted payment method.

What should I do if my Superdry eGift card is not working?

Troubleshooting Your Superdry eGift Card

If you encounter issues while trying to redeem your Superdry eGift card, please consider the following:

• Ensure you are entering the code correctly without any typos.
• Verify that the eGift card has not expired. Superdry eGifts are typically valid for 24 months from the date of purchase.
• Check the balance of your eGift card.
• Confirm you are attempting to redeem it online at Superdry.com, as they are not valid for in-store purchases.
• Remember that a maximum of two eGifts can be used per transaction.

If the problem persists, please contact Superdry customer support with your eGift card details for further assistance.

Can Superdry eGift cards be used for online purchases?

Using Superdry eGift Cards for Online Purchases

Yes, Superdry eGift cards are specifically designed for online purchases. They can be redeemed exclusively at Superdry.com. Please note that a maximum of two eGifts can be applied to a single online basket transaction.

Can I return or exchange my Superdry eGift card for cash?

Superdry eGift Card Returns and Exchanges

Superdry eGift cards cannot be exchanged for cash. Once purchased, eGift cards are generally non-refundable and non-exchangeable, so please ensure your purchase details are correct before completing the transaction.

Do Superdry eGift cards have an expiration date?

Superdry eGift Card Expiration Policy

Yes, Superdry eGift cards do have an expiration date. They are valid for 24 months from the date of purchase. Any unused balance remaining on the eGift card after this 24-month period will be removed, and the eGift card will become invalid and unusable.

What happens if my Superdry eGift card is lost or stolen?

Lost or Stolen Superdry eGift Cards

Superdry eGift cards should be treated like cash. Unfortunately, if an eGift card code is lost, stolen, or used without your permission, Superdry may not be able to replace or refund the value. It is important to keep your eGift card details secure and readily accessible for your use.