Can I purchase an INGLOT gift card as a gift?

Gifting an INGLOT Gift Card

Yes, INGLOT gift cards can be purchased as a thoughtful gift. If the gift card is delivered via email, you can typically forward it to the recipient or enter their email address during the purchase process.

Please note that redemption methods and terms can vary significantly by region. Ensure the recipient is aware of any regional restrictions (e.g., USA cards valid only in US stores, Canadian cards valid only online in Canada) to ensure a smooth gifting experience.

How do I redeem my INGLOT gift card?

Redeeming Your INGLOT Gift Card

The method for redeeming your INGLOT gift card varies significantly by region. It's crucial to check the specific terms and conditions for your gift card, as regional differences apply:

1. For INGLOT USA Gift Cards: These are typically redeemable in any U.S. Inglot owned and operated retail location where available for merchandise or services. They are generally not redeemable at department store locations.
2. For INGLOT Canada Gift Cards: These are usually delivered by email and contain instructions to redeem them at checkout on inglotcosmetics.ca. They are not valid in-store and ship exclusively within Canada.
3. For INGLOT Malta Gift Cards: These vouchers can usually be redeemed in stores only, and the full value must be utilized in the same purchase.

Always review the specific instructions provided with your gift card to ensure correct redemption.

My INGLOT gift card isn't working. What should I do?

Troubleshooting INGLOT Gift Card Issues

If your INGLOT gift card isn't working, please consider the following steps:

1. Check Regional Validity: Ensure the gift card is being used in the correct region and according to its specific terms (e.g., USA cards in US stores, Canadian cards online at inglotcosmetics.ca).
2. Verify Balance: Check the remaining balance on your gift card. For INGLOT USA cards, this can often be done by calling or visiting a US Inglot store.
3. Review Redemption Method: Confirm you are attempting to redeem the card via the correct method (in-store or online) as per its regional terms.
4. Contact Customer Support: If issues persist, contact INGLOT customer support for your specific region or the vendor from whom you purchased the card, providing your proof of purchase if available.

Lost, stolen, or damaged gift cards are generally replaced only with valid proof of purchase to the extent of the remaining card balance.

Can I use my INGLOT gift card for online purchases?

Using INGLOT Gift Cards for Online Purchases

Whether you can use your INGLOT gift card for online purchases depends entirely on the region for which the card was issued:

• For INGLOT Canada Gift Cards: Yes, these are specifically designed for online redemption on inglotcosmetics.ca and are not valid in-store.
• For INGLOT USA Gift Cards: Typically, these are redeemable in physical U.S. Inglot owned and operated retail locations and are generally not valid for online purchases.
• For INGLOT Malta Gift Cards: These are usually redeemable in stores only.

Always refer to the specific terms and conditions provided with your gift card to confirm its online validity.

Can I return or exchange an INGLOT gift card for cash?

Returning or Exchanging INGLOT Gift Cards

INGLOT gift cards are generally not redeemable for cash. Once purchased, gift cards typically cannot be returned or exchanged for their cash value.

If you have any issues with a purchase made using a gift card, the return policy for the merchandise purchased will apply, and any refund may be issued as store credit or back onto a gift card.

Do INGLOT gift cards expire or have fees?

Expiration and Fees for INGLOT Gift Cards

According to the terms for INGLOT USA gift cards, there is typically no expiration date and no fees associated with the card.

However, policies can vary by region (e.g., Canada, Malta, UAE) and by third-party resellers. It is always recommended to check the specific terms and conditions provided with your particular INGLOT gift card to confirm its expiration policy and any potential fees that might apply in different regions or through different purchasing channels.

What happens if my INGLOT gift card is lost, stolen, or damaged?

Lost, Stolen, or Damaged INGLOT Gift Cards

If your INGLOT gift card is lost, stolen, or damaged, it is generally recommended to immediately contact INGLOT customer service for your specific region or the point of purchase.

For INGLOT USA gift cards, they are typically replaced only with valid proof of purchase and to the extent of the remaining card balance. Without proof of purchase, recovery of a lost or stolen card may not be possible.

Always treat your gift card like cash and keep your proof of purchase in a safe place.