Can I buy a gift card as a gift for someone else?

Buying a Gift Card as a Present

Yes, all gift cards purchased on CoinsBee.com can be bought as a gift. During the checkout process, you will have the option to enter the recipient's email address. The gift card will then be sent directly to them with your personalized message. It's a perfect last-minute gift solution for any occasion.

How do I redeem my gift card?

Simple Steps to Redeem Your Gift Card

Redeeming your gift card is straightforward. Follow these simple steps:

1. For online use: During checkout on the merchant's website, enter the gift card code in the designated 'Gift Card' or 'Promo Code' field.
2. For in-store use: Present the digital gift card code or barcode (if available) to the cashier at the time of purchase. They will scan it or manually enter the code.
3. Balance Check: Ensure the gift card balance covers your purchase, or be prepared to pay the difference with another method.

What if my gift card is not working?

Troubleshooting: Gift Card Not Working

If your gift card isn't working, please first double-check the code for any typos. Ensure the gift card hasn't expired and that you are using it with the correct merchant. Sometimes, a temporary system error can occur; try again after a few minutes. If the issue persists, please contact CoinsBee.com support with your order number and the gift card details, and we'll assist you further.

Can I use the gift card for online purchases?

Using Your Gift Card for Online Purchases

Most of the gift cards available on CoinsBee.com are designed for online purchases. When checking out on the merchant's website, you will typically find a field labeled 'Gift Card,' 'Promotional Code,' or 'Voucher Code.' Simply enter your digital gift card code there to apply the balance to your order. Some cards may also be redeemable in-store if they provide a scannable barcode.

Can I return or exchange a gift card?

Return and Exchange Policy for Gift Cards

Gift cards purchased from CoinsBee.com are generally non-refundable and cannot be exchanged. This is due to the digital nature of the products. Once a gift card code is issued, its security and value cannot be guaranteed if it were to be returned. Please ensure you are certain about your purchase before completing the transaction. In exceptional circumstances, please contact our support team.

Do CoinsBee.com gift cards expire?

Gift Card Expiration Information

The expiration policy for gift cards varies by brand and region. Many gift cards, especially in the US and EU, do not expire. However, some promotional gift cards or those from specific retailers might have an expiration date. Always check the terms and conditions provided with your specific gift card for exact details. CoinsBee.com strives to provide cards with the longest possible validity.

What if I lose my gift card?

Policy on Lost or Stolen Gift Cards

Unfortunately, CoinsBee.com cannot replace lost or stolen gift cards. Once a gift card is delivered, it is the recipient's responsibility to keep it secure. Treat your digital gift card like cash. We recommend saving the email with your gift card details in a safe place. If you accidentally deleted the email, check your spam folder or contact our support; we might be able to re-send it if it's within a recent timeframe.