O\'Neill\'s Gift Card

Can I purchase The Dining Out Gift Card as a gift?

Purchasing The Dining Out Gift Card as a Gift

Yes, The Dining Out Gift Card makes an excellent gift for any occasion. It can be loaded with any value from £5 to £250, allowing the recipient to enjoy a wide range of dining experiences at over 1,500 Mitchells & Butlers’ restaurants, pubs, and bars across the UK. Simply choose your desired value and treat someone special to a memorable meal.

How do I redeem The Dining Out Gift Card?

Redeeming Your Dining Out Gift Card

Redeeming your Dining Out Gift Card is simple and straightforward. You can use it as full or part payment for food and beverages at any of the participating Mitchells & Butlers’ managed restaurants, pubs, and bars in the UK.

Steps to Redeem:

  1. Visit a Participating Venue: Choose from over 1,500 Mitchells & Butlers locations, including popular brands like All Bar One, Harvester, Miller & Carter, and Toby Carvery.
  2. Enjoy Your Meal: Select your desired food and beverages from the menu.
  3. Present Your Gift Card: At the time of payment, present your physical or digital Dining Out Gift Card to the staff.
  4. Complete Your Purchase: The value of the gift card will be deducted from your total bill. If your bill exceeds the card's balance, you can pay the difference with another method.

Please note that for Wacky Warehouse, the gift card may need to be loaded onto a Wacky Warehouse play card.

What should I do if my Dining Out Gift Card is not working?

Troubleshooting Your Dining Out Gift Card

If you encounter issues while trying to use your Dining Out Gift Card, here are some steps to consider:

  1. Check the Balance: Ensure your card has sufficient funds by performing a balance enquiry.
  2. Verify Validity: Confirm that the card has not expired. The card is valid for 12 months from the date of the last transaction.
  3. Confirm Venue Participation: Make sure you are attempting to use the card at a participating Mitchells & Butlers’ managed venue.
  4. Review Terms and Conditions: Familiarize yourself with the full terms and conditions of the gift card for any specific exclusions or requirements.

If the problem persists, you may need to contact customer support for further assistance, although please be aware that we are unable to replace lost, stolen, or damaged cards.

Can I use The Dining Out Gift Card for online purchases?

Using Your Dining Out Gift Card for Online Purchases

Based on the terms and conditions, The Dining Out Gift Card is primarily intended for use as payment for food and beverages directly at over 1,500 Mitchells & Butlers’ managed restaurants, pubs, and bars in the UK. The terms do not explicitly mention or support its use for online purchases or orders. Please confirm with the specific venue if they accept the gift card for online orders for pick-up or delivery, as general use is for in-person redemption.

Can I return or exchange The Dining Out Gift Card for cash?

Returns and Exchanges for The Dining Out Gift Card

No, The Dining Out Gift Card cannot be exchanged for cash. Once purchased, the value on the card can only be redeemed for food and beverages at participating Mitchells & Butlers’ venues across the UK, in accordance with the gift card's terms and conditions. Refunds or cash exchanges are not permitted.

Does The Dining Out Gift Card expire?

Expiration Policy for The Dining Out Gift Card

Yes, The Dining Out Gift Card does have an expiration policy. It is valid for 12 months from the date of the last transaction. A 'last transaction' includes the initial activation, any balance enquiry, or a purchase made with the card. It is crucial to use your gift card within this 12-month period, as any remaining funds on the gift card after 12 months will unfortunately be lost and cannot be recovered.

What happens if my Dining Out Gift Card is lost, stolen, or damaged?

Lost, Stolen, or Damaged Dining Out Gift Cards

Unfortunately, Mitchells & Butlers Leisure Retail Limited is unable to replace The Dining Out Gift Card if it is lost, stolen, or damaged. Gift cards should be treated like cash. We advise you to keep your gift card in a safe place, as its value cannot be recovered or reissued in such circumstances.

O’Neill’s Gift Card

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Can I purchase The Dining Out Gift Card as a gift?

Purchasing The Dining Out Gift Card as a Gift

Yes, The Dining Out Gift Card makes an excellent gift for any occasion. It can be loaded with any value from £5 to £250, allowing the recipient to enjoy a wide range of dining experiences at over 1,500 Mitchells & Butlers’ restaurants, pubs, and bars across the UK. Simply choose your desired value and treat someone special to a memorable meal.

How do I redeem The Dining Out Gift Card?

Redeeming Your Dining Out Gift Card

Redeeming your Dining Out Gift Card is simple and straightforward. You can use it as full or part payment for food and beverages at any of the participating Mitchells & Butlers’ managed restaurants, pubs, and bars in the UK.

Steps to Redeem:

  1. Visit a Participating Venue: Choose from over 1,500 Mitchells & Butlers locations, including popular brands like All Bar One, Harvester, Miller & Carter, and Toby Carvery.
  2. Enjoy Your Meal: Select your desired food and beverages from the menu.
  3. Present Your Gift Card: At the time of payment, present your physical or digital Dining Out Gift Card to the staff.
  4. Complete Your Purchase: The value of the gift card will be deducted from your total bill. If your bill exceeds the card's balance, you can pay the difference with another method.

Please note that for Wacky Warehouse, the gift card may need to be loaded onto a Wacky Warehouse play card.

What should I do if my Dining Out Gift Card is not working?

Troubleshooting Your Dining Out Gift Card

If you encounter issues while trying to use your Dining Out Gift Card, here are some steps to consider:

  1. Check the Balance: Ensure your card has sufficient funds by performing a balance enquiry.
  2. Verify Validity: Confirm that the card has not expired. The card is valid for 12 months from the date of the last transaction.
  3. Confirm Venue Participation: Make sure you are attempting to use the card at a participating Mitchells & Butlers’ managed venue.
  4. Review Terms and Conditions: Familiarize yourself with the full terms and conditions of the gift card for any specific exclusions or requirements.

If the problem persists, you may need to contact customer support for further assistance, although please be aware that we are unable to replace lost, stolen, or damaged cards.

Can I use The Dining Out Gift Card for online purchases?

Using Your Dining Out Gift Card for Online Purchases

Based on the terms and conditions, The Dining Out Gift Card is primarily intended for use as payment for food and beverages directly at over 1,500 Mitchells & Butlers’ managed restaurants, pubs, and bars in the UK. The terms do not explicitly mention or support its use for online purchases or orders. Please confirm with the specific venue if they accept the gift card for online orders for pick-up or delivery, as general use is for in-person redemption.

Can I return or exchange The Dining Out Gift Card for cash?

Returns and Exchanges for The Dining Out Gift Card

No, The Dining Out Gift Card cannot be exchanged for cash. Once purchased, the value on the card can only be redeemed for food and beverages at participating Mitchells & Butlers’ venues across the UK, in accordance with the gift card's terms and conditions. Refunds or cash exchanges are not permitted.

Does The Dining Out Gift Card expire?

Expiration Policy for The Dining Out Gift Card

Yes, The Dining Out Gift Card does have an expiration policy. It is valid for 12 months from the date of the last transaction. A 'last transaction' includes the initial activation, any balance enquiry, or a purchase made with the card. It is crucial to use your gift card within this 12-month period, as any remaining funds on the gift card after 12 months will unfortunately be lost and cannot be recovered.

What happens if my Dining Out Gift Card is lost, stolen, or damaged?

Lost, Stolen, or Damaged Dining Out Gift Cards

Unfortunately, Mitchells & Butlers Leisure Retail Limited is unable to replace The Dining Out Gift Card if it is lost, stolen, or damaged. Gift cards should be treated like cash. We advise you to keep your gift card in a safe place, as its value cannot be recovered or reissued in such circumstances.

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