Can I buy an Air Canada Gift Card as a gift?

Buying an Air Canada Gift Card as a Gift

Yes, Air Canada Gift Cards make excellent gifts! You can easily purchase them for friends, family, or colleagues. The recipient will receive the gift card details directly, ready to be used for flights, vacations, or other Air Canada services.

How do I redeem my Air Canada Gift Card?

How to Redeem Your Air Canada Gift Card

Redeeming your Air Canada Gift Card is simple. Follow these steps to apply it towards your next booking:

1. Visit the official Air Canada website or use the Air Canada mobile app to book your flight or vacation package.
2. Select your desired travel dates, destination, and passengers.
3. During the payment step of your booking process, look for an option to "Apply a Gift Card" or "Use a Gift Card".
4. Enter the 16-digit gift card number and the 4-digit PIN found on your gift card or in your digital gift card email.
5. The gift card value will be applied to your total. If there's a remaining balance, you can pay it using another method.

Please ensure you redeem the gift card before its expiration date, if applicable.

My Air Canada Gift Card is not working, what should I do?

Troubleshooting Your Air Canada Gift Card

If you're experiencing issues with your Air Canada Gift Card, please consider the following:

• Check Balance: Ensure there is a sufficient balance on your gift card. You can usually check the balance on the Air Canada gift card portal.
• Correct Details: Double-check that you are entering the 16-digit gift card number and 4-digit PIN correctly.
• Expiration Date: Verify that the gift card has not expired.
• Usage Restrictions: Some gift cards might have specific usage restrictions. Refer to the terms and conditions.
• Contact Support: If the problem persists, contact Air Canada's customer service or gift card support for assistance. They can provide specific help regarding your card.

Can I use my Air Canada Gift Card for online purchases?

Using Air Canada Gift Cards for Online Purchases

Yes, Air Canada Gift Cards are primarily designed for online use! You can easily apply your gift card towards the purchase of flights, vacation packages, and other eligible services directly on the Air Canada website or through their official mobile app. Simply enter your gift card details during the checkout process.

Can I return or exchange an Air Canada Gift Card?

Air Canada Gift Card Returns and Exchanges

Generally, Air Canada Gift Cards are non-refundable and cannot be exchanged for cash or other forms of payment once purchased. All sales are final. It is important to review the specific terms and conditions provided by Air Canada regarding returns and exchanges, as policies can vary.

Do Air Canada Gift Cards expire?

Air Canada Gift Card Expiration Policy

In most regions, gift cards are issued without an expiration date. However, it is crucial to verify the specific terms and conditions of your Air Canada Gift Card, as policies can vary by region or promotional offer. Always check the card or the purchase confirmation for any stated expiration dates.

What should I do if my Air Canada Gift Card is lost or stolen?

Lost or Stolen Air Canada Gift Cards

Treat your Air Canada Gift Card like cash. Air Canada is generally not responsible for lost, stolen, or unauthorized use of gift cards. If your card is registered or if you have proof of purchase and the card details, you might be able to contact Air Canada customer service for assistance, but recovery is not guaranteed. It's best to use your gift card promptly after receiving it.