Can I purchase a Hyatt Gift Card as a gift for someone else?

Purchasing a Hyatt Gift Card as a Gift

Yes, Hyatt Gift Cards make excellent gifts! You can purchase them for friends, family, or colleagues for any occasion. Simply select the desired value and complete your purchase. The recipient can then use the gift card at participating Hyatt locations worldwide for stays, dining, spa services, and more.

How do I redeem my Hyatt Gift Card?

Redeeming Your Hyatt Gift Card

Redeeming your Hyatt Gift Card is simple and convenient. Follow these steps:

1. At a Hyatt Hotel: Present your plastic gift card or eGift Card details (printout or on your mobile device) to the front desk or cashier when checking in, dining, or using other services.
2. For Reservations: When making a reservation online or over the phone, inform the agent that you will be using a gift card. You may be asked to provide the gift card number at check-in.
3. Online Purchases: While primarily for use at hotel properties, some Hyatt services or stays booked directly through Hyatt's website might allow gift card redemption during the payment process. Always check the specific terms for online use.

The value of your gift card will be applied to your balance. If your purchase exceeds the card's value, you will need to pay the difference using another payment method.

My Hyatt Gift Card isn't working. What should I do?

Troubleshooting Your Hyatt Gift Card

If your Hyatt Gift Card isn't working, here are some common reasons and solutions:

1. Check Balance: Ensure you have sufficient funds. You can check your balance at hyattgiftcards.com or by calling 866-784-0540.
2. Activation: Verify the card has been properly activated. If purchased from a third-party retailer, activation may be required.
3. Participating Locations: Confirm the Hyatt property accepts gift cards. Most do, but it's good to check.
4. Card Damage: If a plastic card is damaged, the magnetic strip might be unreadable.

If problems persist, please contact Hyatt Gift Card customer service with your card details for assistance.

Can I use my Hyatt Gift Card for online purchases?

Using Hyatt Gift Cards for Online Purchases

Hyatt Gift Cards are primarily designed for use at participating Hyatt hotel properties for stays, dining, and other services. While direct online booking payment with a gift card may be possible on some Hyatt platforms, it's not universally available for all online purchases. We recommend contacting the specific Hyatt property or Hyatt customer service to confirm if your gift card can be used for an online reservation or other online services before attempting to do so.

Can I return or exchange a Hyatt Gift Card?

Hyatt Gift Card Return and Exchange Policy

Hyatt Gift Cards are generally non-returnable and non-exchangeable, and cannot be redeemed for cash, except where required by law. All sales of gift cards are final. Please review the full terms and conditions for any exceptions or specific state regulations.

Do Hyatt Gift Cards expire or have dormancy fees?

Hyatt Gift Card Expiration and Fees

Hyatt Gift Cards typically do not expire and do not carry dormancy fees. This means the value loaded onto your card remains available for use until fully redeemed. However, it's always advisable to refer to the specific terms and conditions printed on the card or available on the Hyatt Gift Cards website for any regional variations or updates to this policy.

What happens if my Hyatt Gift Card is lost or stolen?

Lost or Stolen Hyatt Gift Cards

Hyatt Gift Cards should be treated like cash. Hyatt is not responsible for lost, stolen, or damaged gift cards, or for any unauthorized use. If your card is registered (which may not always be an option for all gift cards), you might have some recourse, but generally, lost or stolen cards cannot be replaced. It is crucial to keep your gift card secure.