Can I buy a Webjet gift card as a gift?

Gifting a Webjet Gift Card

Absolutely! Webjet Gift Cards make an ideal present for friends, family, or colleagues who love to travel. When purchasing, simply provide the recipient's email address if you want the gift card delivered directly to them, or your own if you prefer to print it out or forward it personally. It’s a flexible gift that allows them to choose their own adventure.

How do I redeem my Webjet gift card?

Redeeming Your Webjet Gift Card

Redeeming your Webjet Gift Card is a straightforward process:

1. Visit Webjet.com.au: Go to the official Webjet Australia website to start searching for flights, hotels, or holiday packages.
2. Select Your Travel: Choose your desired travel arrangements and proceed to the payment page.
3. Apply Gift Card: On the payment page, you will find an option to 'Add a Gift Card' or 'Use Gift Card'. Click on this option.
4. Enter Code: Carefully enter the unique gift card code (usually a combination of letters and numbers) into the designated field.
5. Apply Balance: The gift card's value will be applied to your booking total. If there's a remaining balance, you can pay it using another payment method.

Ensure the gift card is valid and has sufficient balance for your booking.

What should I do if my Webjet gift card is not working?

Troubleshooting Webjet Gift Card Issues

If you encounter issues while trying to redeem your Webjet Gift Card, consider the following:

• Check the Code: Double-check that you have entered the gift card code correctly, paying attention to any specific characters or case sensitivity.
• Verify Balance: Ensure the gift card has an active balance. You might be able to check its balance on the Webjet website or by contacting their customer support.
• Expiration Date: Confirm that the gift card has not expired.
• Terms & Conditions: Review the gift card's specific terms and conditions for any usage restrictions (e.g., minimum spend, specific product exclusions).
• Contact Support: If problems persist, it's best to contact Webjet's customer service directly, providing them with your gift card details for assistance.

Can I use my Webjet gift card for online purchases?

Using Your Webjet Gift Card for Online Bookings

Yes, Webjet Gift Cards are specifically designed for online use on the Webjet.com.au website. You can apply your gift card towards the purchase of flights, hotels, and holiday packages directly through the online booking platform, making it a convenient way to pay for your travel.

Can Webjet gift cards be returned or exchanged?

Webjet Gift Card Return and Exchange Policy

Typically, Webjet Gift Cards are non-refundable and cannot be exchanged for cash once purchased. It's important to review the full terms and conditions associated with the gift card at the time of purchase. If you have purchased your gift card from a third-party retailer, their specific return policies might also apply.

Do Webjet gift cards expire?

Webjet Gift Card Expiration

Yes, Webjet Gift Cards do come with an expiration date. Generally, Webjet Gift Cards are valid for a period of 3 years from the date of purchase. It is crucial to check the specific expiration date printed on your gift card or provided in the email where you received it. Ensure you use the balance before this date to avoid forfeiture.

What happens if I lose my Webjet gift card?

Lost Webjet Gift Cards

Treat your Webjet Gift Card like cash. If a physical gift card is lost, stolen, or damaged, it generally cannot be replaced or reissued, especially if it was purchased from a retail store. For e-gift cards received via email, it might be possible to retrieve the code if you have access to the original email. We highly recommend keeping your gift card details secure and readily accessible.