Recent Searches
(1) These General Terms and Conditions (hereinafter referred to as "GTC") apply to all contracts concluded via our online shop at the domain coinsbee.com between us, the
Coinsbee GmbH
Lautenschlagerstr. 16
70173 Stuttgart
and you as our customers. The GTC apply regardless of whether you are a consumer, entrepreneur, or merchant.
(2) All agreements made between you and us in connection with the purchase contract result in particular from these sales conditions, our written confirmation, and our acceptance declaration.
(3) The version of the GTC valid at the time of contract conclusion shall be applicable.
(4) We do not accept differing conditions of the customer. This also applies if we do not expressly contradict their inclusion.
(5) Our online shop coinsbee.com provides you access to a wide selection of gift cards, issued both on a regional and global level by various providers. Our service includes the mediation of these gift cards by acting as an intermediary service provider between you and the issuing gift card provider.
(1) The presentation and promotion of items (e.g., gift cards) in our online shop do not constitute a binding offer to conclude a purchase contract.
(2) By submitting an order via the online shop by clicking the “order with obligation to pay” button, you place a legally binding order. You are bound to the order for the duration of two (2) weeks after placing the order; your right to revoke your order, if applicable according to § 3, remains unaffected.
(3) We will immediately confirm receipt of your order placed via our online shop by email. Such an email does not constitute a binding acceptance of the order, unless it expressly declares acceptance along with the confirmation of receipt.
(4) A contract is only concluded when we accept your order by an acceptance declaration or by delivering the ordered items.
(5) If the order cannot be fulfilled, we will refrain from an acceptance declaration. In this case, a contract is not concluded. We will inform you immediately and refund any considerations received without delay.
(6) The contract is concluded in German language.
(1) If you are a consumer (i.e., a natural person who places the order for a purpose that can neither be attributed to your commercial nor independent professional activity), you are entitled to a right of withdrawal in accordance with statutory provisions.
(2) If you, as a consumer, make use of your right of withdrawal according to clause 1, you have to bear the regular costs of the return.
(3) Furthermore, the regulations that are detailed in the following withdrawal instructions apply to the right of withdrawal:
Withdrawal Instructions:
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.
To exercise your right of withdrawal, you must inform us, coinsbee GmbH, Lautenschlagerstr. 16, 70173 Stuttgart, Phone: +49 711 45958182, [email protected], by means of a clear declaration (e.g., a letter sent by post, fax, or email) of your decision to withdraw from this contract. You may use the attached model withdrawal form, but it is not obligatory. You can also electronically fill in and submit the model withdrawal form or any other unequivocal statement on our website (insert internet address). If you make use of this option, we will immediately send you (e.g., by email) a confirmation of the receipt of such a withdrawal.
To meet the withdrawal deadline, it is sufficient for you to send the communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the additional costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.
You will have to bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
- End of Withdrawal Instructions -
(4) The right of withdrawal does not apply to distance contracts for the delivery of goods or the provision of services, including financial services, whose price depends on fluctuations in the financial market over which the entrepreneur has no influence and which may occur within the withdrawal period, in particular services related to shares, shares in open-end investment funds within the meaning of § 1 paragraph 4 of the Capital Investment Code, and other tradable securities, foreign currency, derivatives, or money market instruments.
(5) Your right of withdrawal expires before the end of the withdrawal period if we have begun the performance of the services with your express consent and the services have been fully performed before the end of the withdrawal period.
(6) Regarding the model withdrawal form, we inform as follows:
Model Withdrawal Form
(If you wish to withdraw from the contract, please fill out this form and send it back.)
— To [here the entrepreneur's name, address, and, if available, fax number and email address are to be inserted by the entrepreneur]:
— I/We (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/ the provision of the following service (*)
— Ordered on (*)/received on (*)
— Name of the consumer(s)
— Address of the consumer(s)
— Signature of the consumer(s) (only if this form is notified on paper)
— Date
(*) Delete as appropriate.
(1) The delivery time is approximately one to three working days unless otherwise agreed. It begins - subject to the provision in paragraph 3 - with the conclusion of the contract.
(2) For orders from customers with a residence or business seat abroad or if there are justified indications of a risk of non-payment, we reserve the right to deliver only after receiving the purchase price plus shipping costs (advance payment clause). If we make use of the advance payment clause, we will inform you immediately. In this case, the delivery period begins with the payment of the purchase price and shipping costs.
(1) All price indications in our online shop are gross prices including statutory sales tax and, if applicable, plus shipping costs.
(2) Our online shop is connected to various payment providers through an automated trading system. The price of our products and services can change continuously due to fluctuations in the financial market. Changes in prices for products already placed in a customer's virtual shopping cart will be clearly indicated before the final order is placed. The final purchase price, displayed in the shopping cart and in the order confirmation immediately before placing the order, is binding for the purchase.
(3) The shipping costs are indicated in our price information in our online shop. The price including sales tax and any shipping costs will also be displayed in the order form before you submit the order.
(4) If you effectively revoke your contractual declaration in accordance with § 3, you can demand reimbursement of costs already paid for the shipment to you (Hinsendekosten) under the legal requirements (see also other consequences of withdrawal in § 3 (3)).
(1) The purchase price and shipping costs are due immediately and without delay upon conclusion of the contract.
(2) The following payment methods are available in our online shop:
– MixPay
– CoinGate
– NowPayment
– Binance Pay
– Crypto.com Pay
– Remitano
– TrustPay
– Gate.io Pay
Further information about these payment service providers can be found in our privacy policy.
(3) You are not entitled to set off our claims unless your counterclaims have been legally established or are undisputed. You are also entitled to set-off against our claims if you assert notices of defects or counterclaims from the same purchase contract.
(4) As a buyer, you may only exercise a right of retention if your counterclaim arises from the same purchase contract.
The delivered goods remain our property until full payment of the purchase price.
(1) We are liable for material or legal defects of delivered items according to applicable statutory provisions.
(2) It is explicitly noted that coinsbee.com has no influence on the design or the specific terms of use and redemption conditions of the gift cards. These conditions are exclusively determined by the respective gift card provider. All legal relations arising from the use and redemption of the gift cards are subject to the general terms and conditions of the respective gift card provider. coinsbee.com assumes no responsibility for the content and compliance with these conditions. Therefore, we recommend that you familiarize yourself with the terms and conditions of the respective provider before purchasing a gift card.
(1) We are liable to you in all cases of contractual and non-contractual liability for intent and gross negligence in accordance with statutory provisions.
(2) In other cases, we are liable – in the absence of a provision to the contrary in paragraph 3 – only in the event of the breach of a contractual obligation, the fulfillment of which enables the proper execution of the contract in the first place and on whose compliance you as the customer may regularly rely (so-called cardinal obligation), limited to the compensation of the foreseeable and typical damage. In all other cases, our liability is excluded subject to the provision in paragraph 3.
(3) Our liability for damages resulting from injury to life, body, or health and under the Product Liability Act remains unaffected by the aforementioned limitations and exclusions of liability.
(1) We generally hold the copyright to all images, films, and texts published in our online shop. The use of these materials without our express consent is not permitted. This also includes the use of logos and trademarks of third parties that may appear on our website.
(2) We respect the trademark rights of others and use trademarks in accordance with legal provisions. Specifically, the use of third-party trademarks on our website is exclusively within the scope of the legally permitted exhaustion doctrine. This means that we may use trademarks to identify and advertise goods that have been put on the market by the trademark owner or with their consent under the respective trademark. This use is solely for the correct identification and description of the products. It is our concern to act in accordance with copyright and trademark laws. If you are the holder of copyright or trademark rights and believe that your rights are being violated by our website, we ask for immediate contact to take appropriate measures.
The European Commission has established an internet platform for online dispute resolution. The platform serves as a contact point for out-of-court resolution of disputes concerning contractual obligations arising from online purchase contracts. Further information is available at the following link: https://ec.europa.eu/consumers/odr. We are neither willing nor obliged to participate in a dispute resolution procedure before a consumer arbitration board.
(1) The law of the Federal Republic of Germany shall apply to the exclusion of the United Nations Convention on Contracts for the International Sale of Goods. If you have placed the order as a consumer and at the time of your order have your habitual residence in another country, the application of mandatory legal provisions of this country remains unaffected by the choice of law made in sentence 1.
(2) If you are a merchant and have your seat in Germany at the time of the order, the exclusive place of jurisdiction is the seller's seat, Stuttgart. Otherwise, the applicable legal provisions apply to local and international jurisdiction.
Date: February 2024