Your Macy's E-Gift Card number can be used to purchase any merchandise online at macys.com or in-store by following the instructions provided in the E-Gift Card email. You cannot add value back onto the E-Gift Card, nor can it be redeemed for cash or applied as payment or credit to your credit card account. When you make a purchase using your E-Gift Card number, the value of your purchase, plus any shipping/handling fees and sales tax (if applicable), will be automatically deducted from your "open to buy." You can check any remaining value via the online Balance Inquiry function, or in-store by scanning the barcode at a price checker terminal or by calling 1-800-511-2752. Please safeguard your Macy's E-Gift Card number. The bearer is responsible for any loss or theft. If your E-Gift Card is lost or stolen, and you have proof of purchase, we will issue a replacement for the balance shown on our records. Your macys.com E-Gift Card number is required for all inquiries. Your Macy’s E-Gift Card never expires. Please Note: Restrictions apply to digital rewards for online furniture orders. Digital rewards should be used for furniture orders placed in-store or over the phone with an associate.